Marketing speaks with and to hungry customers all over the world. We make sure that everyone has the easiest way to his or her favorite food. We follow customers where they are and when they are looking for good food. In the street, on TV, in the subways, on Facebook and of course on the internet.
We aim to build awesome products to provide the best experiences for our restaurants and customers. We aspire to innovate on every level, improve continuously and learn from failure. We work in autonomous, agile teams each with certain expertise of the product and with a strive for transparency, communication and shared responsibility across teams to be able to move fast and iteratively develop and ship.
The BI Team's goal is to support all the operations of the group companies of Delivery Hero with the sharing of knowledge, deep-dive data analysis and best practices from other markets. They help the business make more informed and data-driven decisions.
Customer Care is the link between the customer and the restaurant – we are the eyes, ears and voice of Delivery Hero. If our customers need to get in touch with us, be it a consumer or a restaurant, they reach us. Whether you choose phone, email, chat or SMS, our team is the voice on the other side – around the clock, 365 days a year.
Finance/ Corporate Finance
Our Finance teams anticipate emerging needs and deliver exceptional services anywhere, anytime. Our M&A team deals with high profile M&A transactions. They prepare business cases, models, analyze key business drivers and support fundraising activities as well as lead post merger integration.
The legal department of Delivery Hero handles legal issues that may come up in the course of business. One of the most important roles our legal department plays is being legal advisers. They ensure that the company is getting the best legal representation and advice possible.
HR at Delivery Hero act as a strategic partner supporting the company and the management to find the best people and to stay as an employer of choice by attracting, sustaining, and inspiring great people, with great passion, working for a great purpose.
International/ Business Development
Our international team and Business Development functions are responsible for assessing local challenges and implementing key initiatives in their local markets or internationally. We value the sharing of best practices across countries.
Product Management is responsible for defining the 'why', 'what,' and 'when' of the product that the engineering team will build. They are the owner of their product -- which means they work in and direct cross-functional teams from a product's conception through to its launch.
Our Operations teams are concerned with designing and controlling our processes and redesigning business operations in the production of our services. They are responsible for ensuring that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements.
Our aim is to establish solid relationships with (potential) new restaurant partners and be the first point of contact for new restaurants. We educate the market on our business methods and products including innovations and increase earning potential for all of our partners using our platform to collectively aid individual businesses. In Sales, we work as a team to push the business strategies and company mission.
The same way our marketing departments tries to increase the positive perception of our consumer brands all around the world, Corporate Communications is trying to increase the positive perception of our corporate brand, Delivery Hero.