Tech & Innovation - June 1, 2023

Delivery Hero’s Innovations Hub celebrates its first birthday

Berlin, 1 June 2023 Delivery Hero, the world’s leading local delivery company, recently celebrated the first birthday of its Innovations Hub, a realistic small-scale restaurant and quick commerce set-up, designed for Berlin-based employees to test new features at the company’s headquarters.

Born out of the desire to bring Delivery Hero’s central operations closer to its core business, the Innovations Hub is part of the company’s mission to develop and build best-in-class delivery apps. The Hub offers a safe learning and testing environment, allowing developers to trial new features and products and optimize their functionality before rolling out to pre-existing markets worldwide.

Delivery Hero employees can also opt to take part in realistic operational working experiences, such as rider experience shifts, order fulfillment in a fully functional Dmart, contact center experience, and the vendor onboarding journey. Since launching in April of 2022, over one thousand working experiences have been completed by employees.

The Innovations Hub has been a huge help in providing us with many invaluable insights into the product we are actively building and developing on a daily basis. By offering realistic operational working experiences to employees based in Berlin and giving them first-hand access to the inner workings behind our logistics and operational setup, we’ve enabled ourselves to constantly strengthen the user experience for customers, vendors, and riders around the world.

Johannes Bruder, Chief Product Officer at Delivery Hero

To find out more about Delivery Hero’s innovative tech and product offering, please visit our tech blog.

Delivery Hero is the world’s leading local delivery platform, operating its service in over 70 countries across Asia, Europe, Latin America, the Middle East and Africa. The Company started as a food delivery service in 2011 and today runs its own delivery platform on four continents. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. For more information, please visit


Len McCarthy

Specialist, Corporate Communications

+49 151 72619918


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