CSR & Sustainability - July 27, 2021

Delivery Hero launches global Sustainable Packaging Program to reduce plastic waste

  • Delivery Hero launches a global Sustainable Packaging Program to provide local restaurants with eco-friendly packaging solutions at a competitive cost
  • Piloting the concept in Austria, Chile, Germany, Hong Kong, Hungary, Qatar, Singapore, and the United Arab Emirates, the company plans to expand the program to more markets in the near future
  • Delivery Hero aims to deploy 10 million units of sustainable packaging by the end of 2022 to reduce plastic waste and carbon emissions
  • After pledging to become carbon neutral globally by the end of 2021, the Sustainable Packaging Program further reinforces Delivery Hero’s broader sustainability commitment

Berlin, 27 July 2021 – Delivery Hero SE (“Delivery Hero”), the world’s leading local delivery platform, today announces the launch of its global Sustainable Packaging Program. The program aims to provide 100% plant-based and perfluoroalkoxy-alkanes (PFAS) free alternatives to plastic packaging for local restaurants across the globe. PFAS (commonly known as “forever chemicals”) are man-made compounds commonly used in food packaging to provide liquid and grease resistance. However, they are environmental pollutants as they cannot be broken down by nature and have also been linked to adverse human health effects(1). Restaurants in Austria, Chile, Germany, Hong Kong, Hungary, Qatar, Singapore and the United Arab Emirates can soon benefit from high-quality sustainable packaging from Delivery Hero at affordable pricing — even compared to traditionally cheaper plastic options.

Becoming more sustainable is an important part of Delivery Hero’s ambition to build a company that future generations can be proud of. By taking responsibility to reduce our environmental impact and carbon footprint through sustainable packaging, Delivery Hero aspires to pave the way for the industry and deliver a more climate friendly service for customers and communities around the world.

Niklas Östberg, CEO and Co-Founder of Delivery Hero

The sales of sustainable packaging will first be made available to restaurants in eight markets via Delivery Hero’s local brands. Delivery Hero sets the goal to deploy 10 million units of sustainable packaging by the end of 2022, and expand the program to more regions in the near future. The company collaborates with Eco-Products and BIO-LUTIONS to provide a wide range of packaging products including burger boxes, compartment containers, salad bowls, soup and sauce containers.

In 2019, Delivery Hero invested in BIO-LUTIONS and supported the development of its innovative packaging solution. By incorporating their products into its business model, Delivery Hero sets an example for the industry to invest in companies that can positively impact their supply chain.

At Delivery Hero, we are always aiming higher and want to actively reduce our impact on the environment. By making sustainable packaging accessible and economically feasible in our markets across four continents, we are creating an effective and scalable way to reduce plastic waste and carbon emissions produced by the delivery industry.

Jeffrey Oatham, Director of CSR & Sustainability at Delivery Hero

Delivery Hero has pledged to become carbon neutral globally by the end of 2021 and has already achieved carbon neutrality for its European and Latin American operations. Following its commitment to climate protection efforts, Delivery Hero is exploring emission reduction to narrow its carbon footprint. The Sustainable Packaging Program is the company’s first global initiative to actively reduce carbon emissions produced by plastic packaging. For more information, please visit Delivery Hero’s sustainability webpage.

(1) https://www.epa.gov/pfas/basic-information-pfas

Delivery Hero is the world’s leading local delivery platform, operating its service in around 50 countries across Asia, Europe, Latin America, the Middle East and North Africa. The company started as a food delivery service in 2011 and today runs its own delivery platform on four continents. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 10-15 minutes. Headquartered in Berlin, Germany, Delivery Hero is listed on the Frankfurt stock exchange since 2017, and became part of the leading index DAX (Deutscher Aktienindex) in 2020. For more information, please visit www.deliveryhero.com

Lena Carlson
Senior Specialist, Corporate Communications
+49 159 0168 4611


This release may contain forward-looking statements, estimates, opinions and projections with respect to anticipated future performance or activities of Delivery Hero SE (“forward-looking statements”). These forward-looking statements can be identified by the use of forward-looking terminology, including the terms “believes,” “estimates,” “anticipates,” “expects,” “intends,” “may,” “will” or “should” or, in each case, their negative, or other variations or comparable terminology. These forward-looking statements include all matters that are not historical facts. Forward-looking statements are based on the current views, expectations, assumptions and objectives of the management of Delivery Hero SE. We accept no liability whatsoever in respect of the achievement of such forward-looking statements.

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