Delivery Hero significantly expands quick commerce and records 400,000 daily orders in April
- Delivery Hero reports 400% YoY growth of quick commerce orders in Q1 2021 as customer demands continue to evolve towards convenience and speed
- As a digital partner to local shops, Delivery Hero now works with more than 80,000 vendors worldwide to deliver groceries and household goods to customers
- Additionally, Delivery Hero operates over 600 own local warehouses built for ultra fast delivery (“Dmarts”) in 35 countries
Berlin, 29 April 2021 – As the pioneer of quick commerce (“q-commerce”), Delivery Hero SE (“Delivery Hero”) continues to heavily expand this business area, reporting a 400% YoY growth of quick commerce orders in Q1 2021. In April, the world’s leading local delivery platform processed on average more than 400,000 quick commerce orders per day, and Delivery Hero expects further growth as customer demands are evolving even more towards convenience and speed.
Quick commerce is the future of delivery. Delivery Hero has grown to lead this space in a very short period of time. With q-commerce, we don’t only cater to changing customer expectations, but also make a positive impact for local economies. Throughout the COVID-19 pandemic and beyond, small businesses need to expand their offering to an online customer base in order to thrive. Together with Delivery Hero, they are now able to compete with established players, and we’re excited to be their digital partner for this commerce revolution.Niklas Östberg, CEO and Co-founder of Delivery Hero
As the world’s leading local delivery platform, Delivery Hero is well positioned to leverage its existing customer base to drive this new vertical – both as a principal and as a partner. Today, Delivery Hero collaborates with more than 80,000 local businesses, supporting the local ecosystem by providing them with an additional stream of revenue and access to online customers. Complementary to this, Delivery Hero operates over 600 Dmarts across 35 countries in Asia, Europe, Latin America and the MENA region, with more countries to be added this summer. When delivering from Dmarts, Delivery Hero can bring items to customers’ doorsteps within a record speed of 10 to 15 minutes, as the stores are optimized for delivery and strategically located.
At Delivery Hero, we believe that quick commerce is not only changing the foundations of the delivery industry, but that it is reshaping customers’ experiences as a whole. We strongly believe that this service will soon become an intrinsic part of people’s lives, leading them to wonder what they did before it existed.Milena Lazarevska, Vice-President Commercial Quick Commerce of Delivery Hero
Quick commerce is the next generation of e-commerce, delivering groceries and household goods to customers in under one hour, often much faster. Delivery Hero started to roll out q-commerce in 2019 and has been investing heavily into adding both local shops to its platform, and by opening Delivery Hero-owned local warehouses called Dmarts. For more information, please visit our newsroom.
ABOUT DELIVERY HERO
Delivery Hero is the world’s leading local delivery platform, operating its service in more than 50 countries across Asia, Europe, Latin America, the Middle East and North Africa. The company started as a food delivery service in 2011 and today runs its own delivery platform on four continents. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 10-15 minutes. Headquartered in Berlin, Germany, Delivery Hero is listed on the Frankfurt stock exchange since 2017, and became part of the leading index DAX (Deutscher Aktienindex) in 2020. For more information, please visit www.deliveryhero.com
Senior Specialist, Communications
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