Tech & Innovation - December 16, 2022

Reliability, scalability, and global collaboration at the heart of Delivery Hero’s tech hubs

Berlin, 16 December 2022 – Delivery Hero SE (“Delivery Hero” or the “Company”), the world’s leading local delivery platform, and its local entities around the world continue to collaborate and  develop innovative technology to deliver a world-class experience for customers. From a global tech conference focused on knowledge exchange to the development of a new shared developer platform and robot delivery, read on to discover more updates from Delivery Hero’s tech hubs this quarter. 

Delivery Hero appoints new global technology leader starting in 2023

Delivery Hero announced the appointment of Benjamin Mann as its new Global SVP of Engineering starting in 2023. With over 25 years of experience, including most recently as Chief Technology Officer (“CTO”) of foodpanda since 2020, Ben will be responsible for leading the Tech department globally at Delivery Hero. Delivery Hero’s current CTO, Christian Hardenberg, has decided to step down from his position at the end of the year to spend more time with his family. 

Knowledge sharing across borders with the 2022 Global Tech Summit

At the end of November, Delivery Hero organized a global tech summit for tech and product colleagues across the globe. More than 35 talks from senior engineering leaders covered a wide range of topics including engineering & productivity, data & machine learning, reliability & security, backend microservices & databases, innovation & agility, and mobile & web. Internal talks were complemented by additional sessions, led by exciting speakers from the likes of AWS, Google, and Github. The summit was a chance to leverage the power of global knowledge and highlight best practices and innovation from Delivery Hero’s 7+ tech platforms, which operate in 70+ countries globally. 

Shared developer platform in the works

Delivery Hero has put plans to create a shared developer platform for the entire Group in motion. The project is due to run over the next two years, with the end goal to have all backends running on a shared stack of tools. This will include services around infrastructure, site reliability, and developer productivity. The end result is a developer platform with a stronger focus on automation and self-service that not only ensures reliability, scalability, security, and cost-effectiveness, but also delivers a world-class developer experience.

Fintech at the forefront in Panama City

PedidosYa has launched a cornerstone FinTech product – a co-branded credit card with Visa in Panama City, providing users with access to credit. PedidosYa, through its strategic partnership with Visa, will explore the potential of bringing similar products to its users in other Latin American markets.

talabat pioneers food delivery by drone in the MENA region with new tDrone service

talabat recently announced the launch of tDrone, its food delivery by drone service in Muscat Bay, Oman. The service has been designed to deliver to consumers in previously hard-to-access, isolated, or inaccessible locations. tDrone will be the first sustained commercial drone food delivery service to be officially launched in the region.

A new data paradigm for Glovo: implementation of Data Mesh architecture 

With the fast growth of Glovo, data became increasingly dispersed inside the company. Eventually, the company reached the point where each business unit was doing its own analysis of the available data, creating differences in the data quality each unit provided. To solve this issue, Glovo partnered with Thoughtworks to develop a comprehensive data strategy to address some of the challenges and to move to a new paradigm: Data Mesh. Glovo’s Chief Technology Officer, Narek Verdian, explains this journey together with Thoughtworks in a Case Study “Data mesh: it’s not just about tech, it’s about ownership and communication“.

Enhancing the delivery experience with Yebo, the mall robot

Bringing even more convenience and innovation to the delivery experience, Yemeksepeti began indoor robot delivery in Istanbul’s Akasya Mall in October. Yebo, the robot, picks up the order from the restaurant and delivers it to the courier at the mall door. The robot has multiple compartments, meaning it can pick up more than one order from different restaurants within the mall simultaneously. The robot then proceeds to the exit door of the mall where it meets the courier to deliver it onwards. 

Discover more about tech and innovation at Delivery Hero by visiting the website here.

Delivery Hero is the world’s leading local delivery platform, operating its service in over 70 countries across Asia, Europe, Latin America, the Middle East and Africa. The Company started as a food delivery service in 2011 and today runs its own delivery platform on four continents. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is now part of the MDAX stock market index. For more information, please visit

Lena Carlson
Manager, External Communications
+49 0159 0168 4611


This release may contain forward-looking statements, estimates, opinions and projections with respect to anticipated future performance or activities of Delivery Hero SE (“forward-looking statements”). These forward-looking statements can be identified by the use of forward-looking terminology, including the terms “believes,” “estimates,” “anticipates,” “expects,” “intends,” “may,” “will” or “should” or, in each case, their negative, or other variations or comparable terminology. These forward-looking statements include all matters that are not historical facts. Forward-looking statements are based on the current views, expectations, assumptions and objectives of the management of Delivery Hero SE. We accept no liability whatsoever in respect of the achievement of such forward-looking statements.

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